Experienced. Professional. Reliable.Â
I'm Lorraine and I provide flexible freelance administration and customer service support to small businesses across Coventry and the surrounding areas.
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If you need an extra pair of hands but don't want the commitment of employing another member of staff, I can provide the support you need on a flexible, hybrid basis - either remotely or from your business premises when needed.Â
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I have over 40 years' experience in management, HR, administration and customer service, so I understand the day-to-day pressures of running a small business and how valuable good support can be.Â
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I am responsive, reliable and flexible, and I can tailor my support around your business and the hours you need.
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Whether you need regular ongoing support or just some extra help when things get busy, I'm here to make life a little easier and give you back time to focus on your business. Â
About me . . .Â
Coventry has always been home to me, and I'm proud to be part of its local business community. My work experience has mainly been within the education sector; Coventry Technical College (15 years), Numidia Education & Training (21 years) and Bishop Ullathorne Catholic School (3 years) as well as some time at Courtaulds and Angel & Co Solicitors. I briefly worked in the early 2000s on a freelance basis with a local private investigator.Â
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I am especially known for my reliability, hard work, friendly manner and professionalism and have a general interest in wellbeing and safeguarding. I am an accredited Mental Health First Aider and have qualifications in Counselling.Â
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I have recently stepped away from full-time employment and now have the flexibility to use my experience in a different way.